One of the major challenges for European governments is to solve the dilemma of increasing the security and reducing fraud in international trade, while at the same time reducing the administrative burden for commercial as well as public administration organisations. To address these conflicting demands, the ITAIDE project has developed a large set of innovative IT-related tools and methods that enable companies to be better in control of their business operations. These tools and methods have been integrated in the ITAIDE Information Infrastructure (I3) framework. By using the I3 framework, companies are better positioned to apply for the Trusted Trader status, and enjoy trade facilitation benefits such as simplified customs procedures and fewer inspections of their goods. Hence, the I3 framework can contribute to making global supply chains faster, cheaper, and more secure. The I3 framework has been tested and validated in five real-life Living Labs, spanning four different sectors of industry, and conducted in five different EU countries. National Tax & Customs organizations from various European countries have actively participated in the Living Labs. The United Nations CEFACT group, experts from the World Customs Organization and representatives of key industry associations have also provided valuable feedback and ideas for the Living Labs and the project in general.     www.itaide.org

Table of Contents:
Part 1: Introduction Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Boriana Rukanova, Niels Bjørn-Andersen, Fred van Ipenburg, Stefan Klein, Godfried Smit, Yao-Hua Tan Part 2: Living Labs Chapter 2: Introduction to the Living Lab Approach . . . . . . . . . . . . . . . . . 31 Allen Higgins, Stefan Klein Chapter 3: Beer Living Lab – Intelligent Data Sharing . . . . . . . . . . . . . . . . 37 Boriana Rukanova, Ziv Baida, Jianwei Liu, Eveline van Stijn, Yao-Hua Tan, Wout Hofman, Rolf T. Wigand, Fred van Ipenburg Chapter 4: Paper Living Lab – Integration of SMEs . . . . . . . . . . . . . . . . . . 55 Jussi Autere, Kari Korpela, Katrine Augustinussen Chapter 5: Food Living Lab – Complexity of Export Trade . . . . . . . . . . . . 73 Stefan Henningsson, Niels Bjørn-Andersen, Alexander Schmidt, Barbara Flügge, Helle Zinner Henriksen Chapter 6: Drug Living Lab – Cold Chain Monitoring . . . . . . . . . . . . . . . . 91 Allen Higgins Chapter 7: Drug Living Lab – Supply Chain Security and Control . . . . . . 109 Stefan Klein, Allen Higgins, Alexander Kipp, AnitaMangan Chapter 8: The Concept of Living Labs as Social Infrastructures for Innovation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Allen Higgins, Stefan Klein Part 3: ITAIDE Information Infrastructure (I3) Framework Chapter 9: ITAIDE Information Infrastructure (I3) Framework . . . . . . . 137 Stefan Henningsson, Richard Budel, Uri Gal, Yao-Hua Tan Chapter 10: Information Technology (IT) . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Ziv Baida, Frank Koldijk, Yao-Hua Tan, Allen Higgins Chapter 11: Standardised Data Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Barbara Flügge, Alexander Schmidt, Marta Raus, Tobias Vogel Chapter 12: Interoperability Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 Slawomir Ulankiewicz, Stefan Henningsson, Niels Bjørn-Andersen, Barbara Flügge Chapter 13: Procedure Redesign Methods . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Jianwei Liu, Wout Hofman and Yao-Hua Tan Chapter 14: Network Collaboration Models . . . . . . . . . . . . . . . . . . . . . . . . . 255 Stefan Klein, Allen Higgins, Boriana Rukanova Part 4: Lessons for Practice Chapter 15: Value Assessment of Business-to-Government IT Innovations: The Case of e-Customs .. . . . . . . . . . . . . . . . . . . . . . . . . . . . 273 Alexander Kipp, Marta Raus, Janwei Liu, Stefan Klein Chapter 16: Implementation Framework for e-Solutions for Trade Facilitation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285 Eveline van Stijn, Thayanan Phuaphanthong, Somnuk Keretho, Markus Pikart, Wout Hofman, Yao-Hua Tan Part 5: Conclusions Chapter 17: Conclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321 Yao-Hua Tan, Niels Bjorn-Andersen, Stefan Klein, Boriana Rukanova, Fred van Ipenburg, Godfried Smit Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333 Annex 1: Overview of Systems Envisaged in the MASP . . . . . . . . . . . . . . . 343 Annex 2: AS-IS Process Model for Beer Export to the US . . . . . . . . . . . . . 351 Annex 3: The Legal Environment of the MASP . . . . . . . . . . . . . . . . . . . . . 352 Annex 4: Stepwise Approach to Derive Deployable Artifacts . . . . . . . . . . 353 Annex 5: Simplified Interaction Model for the Export of Dairy Products from Denmark to Russia . . . . . . . . . . . . . . . . 354 Annex 6: Excerpt of an XML Schema for Goods Items that are Applied in Transit Declarations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355 List of Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357 List of References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363