Natural disasters, instability in the finance and banking sector, widespread social protests, and other crisis situations have increasingly become the focus of public attention. With the growing visibility of such events, accelerated by the rise and proliferation of social media, the study of risk and crisis management in the Internet age is of vital importance.Uncertainty and Catastrophe Management is a clear and comprehensive guide to a variety of crises, and seeks to offer practical advice on how best to avoid them, minimize loss and damage once they have occurred, and how best to recover from these situations. The book examines 104 cases that run the gamut from natural disasters such as the 2011 Tōhoku earthquake and tsunami, to social movements like the Ukrainian protests in 2013, from the Syrian Electronic Army's cyber-attacks, to the reputational damage to firms in the wake of a corporate scandal.This book is a revised and expanded edition of Akira Ishikawa and Atsushi Tsujimoto's book, Risk and Crisis Management: 101 Cases, and explores a number of recent events. It draws on the expertise of the contributors to the volume to create a well-rounded book that will benefit professionals, academics, and the general public alike. In particular, safety professionals, public management professionals, CEOs, CIOs, students and researchers will appreciate its pragmatic approach to dealing with and recovering from crises in the interest of long-term survival and sustainability.

Table of Contents:
Risk and Crisis Management for Natural Disaster: Case 1-28: How Communication Technology Must Be Harnessed in an Emergency (Akira Ishikawa); How to Deal with Psychological Stress (Akira Ishikawa); How to Get the Injured to Hospital (Akira Ishikawa); What do Older Adults Need to do to Plan for Disasters? (Yiwei Li); The Role of Science Museum which shows Disaster Articles (Atsushi Tsujimoto); Risk and Crisis Management for Daily Life: Case 29-61: What to Do If a War Breaks Out While in a Foreign Country (Akira Ishikawa); Why Portable Toilets are Essential (Akira Ishikawa); What Clothing and Other Personal Effects are Appropriate (Akira Ishikawa); How can Science Museums Contribute to the Popularization of Science Knowledge? (Yiwei Li); The Danger of Anonymity on an Anonymous Bulletin Board Website (Shigeo Kawashima); Risk and Crisis Management for Government and Business: Case 62-104: Why a Physical Distribution System is Necessary (Akira Ishikawa); How to Predict Disasters (Akira Ishikawa); What Lessons were Learned from the Fukuchiyama Line Train Derailment? (Atsushi Tsujimoto); How to Prevent Personal Information Leakage (Atsushi Tsujimoto); How to Win Customer Loyalty from Customer Grievances and Complaints (Akira Saito); and other papers;