Ali EmrouznejadAli Emrouznejad is a Reader in Operations and Information Management Group at Aston Business School in Birmingham, UK. His areas of research interest include performance measurement and management, efficiency and productivity analysis, as well as dat mining. Dr. Emrouznejad is Editor of Annals of Operations Research , Associate Editor of Socio-Economic Planning Sciences , Associate Editor of IMA Journal of Management Mathematics , Senior Editor of Data Envelopment Analysis journal , and member of editorial boards or guest editor in several other scientific journals including Journal of Operational Research Society and EURO Journal on Decision Processes . He is author of the book, Applied Operational Research with SAS , editor of the books, Performance Measurement with Fuzzy Data Envelopment Analysis and Managing Service Productivity . He is also co-founder of Performance Improvement Management Software (PIM-DEA), see http://www.DEAzone.com . Read More Read Less