Amani ShajeraAmani Shajera is a head of the Quality Assurance and Organisational Excellence Unit at the University of Bahrain (UOB) she is also a lecturer at the College of Business Administration at UOB. She has participated in various national, governmental andUnited Nations projects. Amani holds a Master degree in Total Quality and Performance Management from University of Bradford, School of Management, UK. Her research interests are Public Sector Management, Knowledge Management, Human Resource Management and Organisational Performance. She has published papers in those fields and she is co-editor of “Building Competitive Public Sector with Knowledge Management Strategy” book. Read More Read Less