Amer KaissiAmer Kaissi is an award-winning professor of health care administration at Trinity University, a Top-15 program. He is the author of the book Intangibles: The Unexpected Traits of High-Performing Healthcare Leaders, which won the 2019 American Colleg of Healthcare Executives (ACHE) Book of the Year Award. At Trinity, Kaissi teaches courses in leadership, professional development, and public speaking and is the director of the Executive Program. Kaissi is a national speaker with Huron/Studer Group and a faculty member with AC HE, the University of Colorado Denver, and Boston College. He is also a certified executive and physician coach. He works with MEDI-a division of Navvis-and with the Leadership Development (TLD) Group as an executive coach, and he consults with hospitals and other organizations in their strategic planning efforts. Kaissi is an avid soccer fan and lives in San Antonio, Texas, with his wife and two teenagers. Read More Read Less