Ann GilleyAnn Gilley is Associate Professor of Management at Ferris State University and Vice President of Trilogy Consulting Group, a performance consulting firm. Formerly on the faculty at Colorado State University, she is co-author of several books, ncluding The Performance Challenge, Beyond the Learning Organization, and Organizational Learning, Performance, and Change, and was recipient of the Academy of Human Resource Development book-of-the-year award in 2000. Read More Read Less