Bhavna BhallaBhavna Bhalla , is an Assistant Professor, Business Communication at the Institute of Management Technology Ghaziabad, holds PhD from the Indian Institute of Technology Kanpur. She has 5 years of experience in teaching Communication courses to MBA/PGM participants at IMT Ghaziabad. She has been a trainer to public and private sector organizations. She has conducted training sessions for executives from organisations such as Apollo Tyres, Reckitt Benckiser, EXL Services and BSNL. She has presented research papers at a number of international conferences including Harvard University, USA, Universiti Utara, Malaysia, and Cordoba University, Spain. She has co-authored two Indian Adaptations, reviewed book chapters, research papers and solution manuals for international editions by reputed publishers. Her journal articles appear in journals of repute and her cases are registered with The Case Centre (previously ECCH). Read More Read Less