C Leslie CharlesC. Leslie Charles is a certified professional speaker who specializes in presentations on training, quality service, employee development, and classroom skills to businesses, public sector agencies, and trade associations throughout North America. Chis Clarke-Epstein is also a certified professional speaker and serves on the Board of Directors for the National Speakers Association. The coauthors of The Instant Trainer speak to 40,000 people a year and include among their clients IBM, Deloitte & Touche Consulting Group, Novell, Ameritech, GTE, J.C. Penney, Johnson & Johnson, and Bank One. Read More Read Less