Carol a PtakCarol Ptak is at Pacific Lutheran University as Visiting Professor and Executive in Residence after years of executive management experience at PeopleSoft and IBM Corporation. Most recently, she served as the vice president and global industryexecutive for manufacturing and distribution industries at PeopleSoft where she developed the concept of Demand Driven Manufacturing (DDM), credited with significantly improving the company's position in the manufacturing industry software market.

Chad Smith is the co-founder and Managing Partner of Constraints Management Group (CMG: www.thoughtwarepeople.com), a services and technology company specializing in pull-based manufacturing, materials, and project management systems for mid-range and large manufacturers. Clients include LeTourneau Technologies, Boeing, Intel, Erickson Air-Crane, Siemens, IBM, The Charles Machine Works (Ditch Witch), and Oregon Freeze Dry. Chad is an expert in ASR and the Theory of Constraints (TOC). Read More Read Less