Chak LauChak Lau currently is an independent management consultant. He has a unique blend of both human development and business consulting experience and skills. He received his B.A. in Journalism from the National Chengchi University in Taipei, his M.A. n Mass Communications and Ph.D. in Instructional Systems of Human Development from the University of Minnesota, Minneapolis/St. Paul. With over 30 years in business and performance consulting, he has consulted with clients globally. His clients in the USA, Europe and China included academic institutions, Fortune global companies in technology, insurance, petroleum and retail. His consulting services include strategic planning, quality management, performance management and measurement, leadership and management development. Dr. Lau is a retired partner of Arthur Andersen’s Business Consulting worldwide. He also held executive positions with IBM and Chief Learning Officer and Vice President for Kaplan Higher Education and University. Besides publishing in professional journals and lectured internationally at universities, and conferences, Dr. Lau was a member of the Board of Examiners for three years for the US Department of Commerce’s Malcolm Baldrige National Quality Award. He also served on the advisory councils of human development department for the University of Minnesota and Northern Illinois University. Read More Read Less