Chris BeeleyChris Beeley works for Nottinghamshire Healthcare NHS Trust as the lead analyst and programmer for staff and patient experience. He uses a variety of open source tools (PHP/MySQL, Apache, R, Shiny, and Ubuntu) to collect, collate, analyze, and reporton patient and staff experience throughout the organization. He was the author of the previous edition of this book. He has been a keen user of R and a passionate advocate of open source tools in research and healthcare settings, having completed his PhD. He has made extensive use of R (and Shiny) to automate analysis and report on a new patient feedback website. This was funded by a grant from the NHS Institute for Innovation and made in collaboration with staff, service users, and carers within the Trust, particularly individuals from the Involvement Centre. Read More Read Less