Claire Agutter

Claire AgutterClaire Agutter is a service management trainer, consultant and author. In 2020, she was one of Computer Weekly's Top 50 Most Influential Women in Tech. In 2018 and 2019 she was recognised as an HDI Top 25 Thought Leader and was part of the team that on itSMF UK's 2017 Thought Leadership Award.Claire provides regular, free content to the ITSM community as the host of the popular ITSM Crowd hangouts, and is the chief architect for VeriSM(TM), the service management approach for the digital age. She is the director of ITSM Zone, which provides online ITSM training, and Scopism, a content and consulting organisation.Claire has also worked with ITGP to publish Service Integration and Management (SIAM(TM)) Foundation Body of Knowledge (BoK), Second edition and Service Integration and Management (SIAM(TM)) Professional Body of Knowledge (BoK), Second edition. Read More Read Less

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Itil Foundation Essentials - ItilNR
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03 Jun 2019
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ITIL(R) 4 Create, Deliver and Support (CDS)16 % NR
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25 Nov 2021
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ITIL(R) 4 High-velocity IT (HVIT)16 % NR
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18 Nov 2021
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Service Integration and Management (SIAM(TM)) Professional Body of Knowledge (BoK)9 % NR
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ITIL(R) 4 Drive Stakeholder Value (DSV)16 % NR
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17 Feb 2022
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Service Integration and Management (SIAM(TM)) Foundation Body of Knowledge (BoK)14 % NR
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20 Jul 2021
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ITIL(R) 4 EssentialsNR
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ITIL foundation handbookNR
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31 Jan 2012
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ITIL V3 Foundation HandbookNR
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31 Jan 2012
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Verism (Tm) - Unwrapped and Applied7 % NR
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ITIL foundation handbook6 % NR
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ITIL foundation handbook6 % NR
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ITIL foundation handbook5 % NR
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23 Jun 2015
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