Craig Reid

Craig Reid is an International Keynote Speaker and consultant specialising in Business Process and Customer Experience Improvement. He came to be recognised globally as a Business Process thought leader through his blog, The Process Ninja and was amed several times as one of the top process bloggers in the world. He works with some of the world’s leading organisations via his Sydney–based consultancy, The Process Improvement Group, and is available for keynote speaking and consulting engagements globally.