Crystal ClackCrystal Clack, MS, RHIA, CCS has over twenty year's experience working in the medical and health information management field. As front office staff, Clack worked in a student health center, to a scheduler, clerk and coder in high volume practices an hospitals. More recently, Clack has worked as a Health Information Management Director and a Coding and Charge Capture Manager where she partnered closely with coding, billing, and revenue cycle processes. Currently, she is doing what she loves and does best: teaching. Clack teaches health information management and coding classes at Lane Community College, Eugene, Oregon and is actively involved as a Director of Education in the Oregon Health Information Management Association. Read More Read Less