Dana E. Harrison Dana Eckerle Harrison is an Assistant Professor of Marketing and the Stanley P. Williams Faculty Fellow at East Tennessee State University. Prior to her work in academia, Dana spent many years assisting software companies in the areas of marketin and sales management. She teaches marketing research, analytics and strategy courses at the undergraduate and graduate level. Her scholarly research has been published in journals such as the Journal of Business Research, the Journal of Product and Brand Management, the Journal of Marketing Analytics and the Journal of Marketing Theory and Practice. Her research focuses on the intersection between customer relationship management, sales management, data quality and governance, and marketing analytics methods. Her research pursuits were recognized in 2017 when she was a co-recipient of the Harold and Muriel Berkman Charitable Foundation Research Grant. Dana is a co-author on the Essentials of Marketing Research 5th edition, McGraw-Hill/Irwin, 2020. She currently serves on the editorial review board for the Journal of Marketing Theory and Practice. Dana continues to be an active member of prominent marketing organizations. She has presented and led panel discussions at conferences such as the Academy of Marketing Science, American Marketing Association, INFORMS Society for Marketing Science, and the Society for Marketing Advances regarding topics such social network analysis, sales management, the impact of analytics techniques and technology on marketing education and practice, the emergence of Blockchain in marketing, and information governance. Furthermore, she has offered certificate programs on marketing analytics and currently serves as the Director of Data Privacy for the Academy of Marketing Science.  Read More Read Less