Dianne S RankinDianne S. Rankin is an author, consulting editor, and developer of instructional materials for textbooks, websites, and ancillaries for education publishers. Dianne has taught at the high-school and community-college levels and continues to teach comuter classes for businesses and organizations. She has presented at many professional conferences and has been active in the National Business Education Association and Delta Pi Epsilon. In addition, Dianne has had firsthand experience as an administrative assistant.? Read More Read Less