Eric FlamholtzERIC G. FLAMHOLTZ, PH.D., is Professor Emeritus at UCLA's Anderson School of Management. He leads Executive Education programs globally for companies and universities, and coaches' senior leaders. He is also President of Management Systems ConsultingCorporation, which he founded in 1978. He is engaged in a long-term program of empirical research on the determinants of organizational success and failure, and has developed validated, proven tools to help businesses including Starbucks, Kusto Group (Singapore) and Techcombank (Vietnam) and many others build sustainably successful organizations(R). Read More Read Less