Jan Van HarsselJan van Harssel, Ed.D., is professor of hospitality management in the College of Hospitality and Tourism Management at Niagara University. The author of numerous textbooks and articles, Dr. van Harssel writes frequently about issues impacting the natonal and international hospitality and tourism industry. His research and teaching interests center on community tourism planning and destination design approaches, guest services management, event and attractions management, behavioral economics, and heritage tourism. He serves as a consultant to numerous local and regional tourism agencies and is a frequent presenter at seminars and workshops. A native of The Netherlands, Dr. van Harssel received a master's degree in tourism and travel administration from the Graduate School of Management and Urban Professions in New York City and a doctoral degree from the University of Vermont. Read More Read Less