Joe CarpenterJoe Carpenter is a social housing maintenance operative with over a decade of frontline experience and more than 14,000 repairs completed across London and the South East. His career has taken him behind thousands of front doors - into homes marked b damp, neglect, resilience, and resistance.Starting in a voids team and later working in reactive repairs, Joe has witnessed firsthand the widening gap between tenants and the institutions meant to serve them. From emergency callouts to scenes of domestic crisis, from tragic oversights to rare moments of dignity and care, he's seen both the best and worst of Britain's social housing system.Middle Ground is his first book - part memoir, part manifesto, written to shine a light on the human cost of systemic failure, and to propose a better path forward rooted in empathy, proximity, and practical reform. Read More Read Less