John BenedettiJohn Benedetti is a senior technical consultant for organizations adopting and growing in ServiceNow. He holds ServiceNow, ITIL, AWS, and Microsoft certifications and is a Certified ScrumMaster. He holds a bachelor of science degree in Informatics an spends an irresponsible amount of time tinkering and making technology do interesting, though not necessarily useful things. When he's not working, he enjoys cooking and goes on new adventures with his wife Karla and indoctrinating his children Gabriel and Catelyn in The Ways of the Force, The Natural 20, and There's Always Next Year. Read More Read Less