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Jon Anton

Jon Anton

13 results found
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1.
Customer Relationship Management54 %
Customer Relationship Management
By: Jon Anton
Publisher: Pearson Education (US)
No Review Yet
₹5,423
₹2,495
Binding:
Hardback
Release:
01 Feb 1996
Language:
English
Available
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2.
Call Center Metrics That Matter
Call Center Metrics That Matter
By: Jon Anton, Frank L. Domurath, Jeroen Jeths
Publisher: Purdue University Press
No Review Yet
₹3,575
Binding:
Hardback
Release:
01 Mar 2004
Language:
English
Out of Stock
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3.
Customer Relationship Management34 %
Customer Relationship Management
By: Dr. Jon Anton
Publisher: Pearson Education
No Review Yet
₹359
₹237
Binding:
Paperback
Release:
2013
Language:
English
Out of Stock
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4.
Customer Relationship Management
Customer Relationship Management
By: Natalie L. Petouhoff, Jon Anton
Publisher: Pearson Education (US)
No Review Yet
₹2,727
Binding:
Paperback
Release:
02 Aug 2002
Language:
English
Out of Stock
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5.
2037 % NR
20
By: Jon Anton
Publisher: Purdue University Press
No Review Yet
₹2,481
₹1,563
Binding:
Paperback
Release:
28 Feb 2002
Language:
English
Out of Stock
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6.
eBusiness Customer Service38 % NR
eBusiness Customer Service
By: Jon Anton
Publisher: Purdue University Press
No Review Yet
₹4,289
₹2,659
Binding:
Paperback
Release:
30 Jan 2002
Language:
English
Out of Stock
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7.
Inbound Customer Callcenter Design27 % NR
Inbound Customer Callcenter Design
By: Jon Anton
Publisher: Purdue University Press
No Review Yet
₹4,448
₹3,247
Binding:
Paperback
Release:
30 Nov 2007
Language:
English
Out of Stock
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8.
Call Center Management38 % NR
Call Center Management
By: Jon Anton
Publisher: Purdue University Press
No Review Yet
₹4,854
₹3,009
Binding:
Paperback
Release:
30 Apr 2007
Language:
English
Out of Stock
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9.
Listening to the Voice of the Customer15 % NR
Listening to the Voice of the Customer
By: Jon Anton
Publisher: Purdue University Press
No Review Yet
₹4,196
₹3,567
Binding:
Paperback
Release:
19 May 2008
Language:
English
Out of Stock
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10.
Minimizing Agent Turnover37 % NR
Minimizing Agent Turnover
By: Jon Anton
Publisher: Purdue University Press
No Review Yet
₹3,950
₹2,489
Binding:
Paperback
Release:
30 May 2002
Language:
English
Out of Stock
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11.
Call Center Performance Enhancement Using Simulation and Modeling37 % NR
Call Center Performance Enhancement Using Simulation and Modeling
By: Jon Anton, Bill Hall, Vivek Bapat
Publisher: Purdue University Press
No Review Yet
₹5,193
₹3,272
Binding:
Paperback
Release:
30 Nov 1999
Language:
English
Out of Stock
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12.
Call Center Benchmarking34 % NR
Call Center Benchmarking
By: Jon Anton, David Gustin
Publisher: Purdue University Press
No Review Yet
₹1,916
₹1,265
Binding:
Paperback
Release:
15 Jun 2000
Language:
English
Out of Stock
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13.
Topics in Contemporary Mathematics Student Solutions Manual6 % NR
Topics in Contemporary Mathematics Student Solutions Manual
By: Jack R Britton, Anton Kaul, Ignacio Bello, Jon D Weerts
Publisher: Cengage Learning, Inc
No Review Yet
₹4,075
₹3,840
Binding:
Paperback
Release:
01 Feb 2007
Language:
English
Out of Stock
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