Joseph A. Michelli

Joseph A. MichelliJoseph A. Michelli is a professor of Service Excellence, an internationally sought-after speaker, author, and organizational consultant. His books include The Starbucks Experience, The New Gold Standard, The Zappos Experience<I>, Driven to Delight, The Airbnb Way, Leading the Starbucks Way, and Prescription for Excellence, which hit #1 on The New York Times, Wall Street Journal, and USA Today bestseller lists. Read More Read Less

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1.
All Business Is Personal34 % NR
Publisher: Benbella Books
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₹2,580
₹1,703
Binding:
Hardback
Release:
13 May 2025
Language:
English
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Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges27 % NR
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Starbucks, La Formula del Exito20 % NR
Publisher: Aguilar
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₹1,214
₹975
Binding:
Paperback
Release:
29 Jul 2014
Language:
Spanish
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