Joseph OlmsteadJOSEPH A. OLMSTEAD is Vice President, Product Development, at the Vanguard Research Group, Columbia, S.C. He earned a doctorate in psychology from the University of Texas, and served as Senior Staff Scientist and Program Director at the Human Researc Office of the George Washington University. Earlier, he was Chief of Training and Management Development at Eli Lilly and Co. Among his more than 50 papers, monographs, and technical reports is another book published by Quorum, Creating the Functionally Competent Organization (2002). Read More Read Less