Karl ShariczKarl Sharicz is a writer, abstract painter, musician, and seasoned professional consultant whose creative life has been shaped as much by sound and color as strategy and insight. As the author of Rock & Roll Underdogs: Hidden Gems Within the Shadows f Stardom, Karl brings a lifelong love of music to the page, shining a spotlight on the brilliant artists who, despite their immense talent, never fully emerged from the shadows of mainstream fame. By day, Karl leads training and advisory work in the field of Customer Experience (CX), helping organizations and rising professionals understand how to create more human-centered connections in business. He's the author and editor of the CX-PRO book series and the creator of a widely respected CX certification program. But at heart, Karl has always been drawn to the creative fringe. He plays multiple instruments, paints expressive abstracts (often naming them after 1960s song titles), and maintains an ongoing fascination with the unsung heroes of rock history. Karl is also a contributing writer for the Music Museum of New England. www.mmone.org He splits his time between two places that nourish his creativity in different ways - along the North Shore of Massachusetts, where the ocean's edge offers constant renewal, and in the lakes region of Maine, in a peaceful retreat that provides space for reflection, music, and art. Whether he's behind a drum kit, a canvas, a guitar, or a keyboard, Karl is always in search of the next story worth telling. Read More Read Less