Keli HayKeli is a certified professional instructor through Freisen, Kaye and Associates, with over 15 years experience in IT. She also has a diploma in Business Administration with a major in Information Systems. Keli is currently working as an Instructiona Designer, primarily for a large, global IT client, and is based in Fredericton, New Brunswick, Canada. In other roles, Keli has provided technical support and training for company specific and third party products, provisioned client services, provided customer service, and audited IT services. Keli's employers include PulseLearning Inc., Computer Sciences Corporation (CSC), Nortel, and Magma Communications, a division of Primus. Keli also acted as a technical editor consultant on OSSEC Host-Based Intrusion Detection Guide (ISBN 978-1-59749-240-9). She enjoys learning and writing about and helping to train people on different products. Read More Read Less