Kenneth KimbrellKenneth Kimbrell is the Manager of Engineering & Support at Powerful, bringing over 15 years of experience in web development and a passion for delivering exceptional digital solutions. A seasoned leader, he has played a pivotal role in shaping custoer support and engineering processes, ensuring that technology serves not just as a tool, but as a way to create meaningful and lasting client relationships.Before entering the tech world, Kenneth served in the U.S. Navy, where he developed the discipline, precision, and problem-solving mindset that would later define his career. His journey into web development was driven by a relentless commitment to learning and improvement, leading him to become a master of web applications and a trusted Salesforce subject matter expert.At Powerful, Kenneth is responsible for overseeing custom development projects, support operations, and technical solutions that help utility organizations serve their communities. His leadership has helped foster a culture of thoughtful, high-quality service, setting a gold standard for customer experience.Kenneth holds a Bachelor of Science in Human Resources and Technical Management and a Master's in Management Information Systems from DeVry University. His expertise and dedication to excellence make him an influential voice in the future of customer experience and digital service. Read More Read Less