Laurie DickerLaurie Dicker, BA, MComm, DipT, is the director of his own management, training and development consultancy which specialises in conducting development programs in the areas of conflict resolution, negotiation, mediation, dealing with difficult peopl, change management and career transition. He helps organisations to design programs to meet their specific needs and, from time to time, is called in to assist organisations with dysfunctional units. Read More Read Less