Liz BrittonBob Coles is Senior Lecturer in Social Policy at the University of York. He is research advisor to the Joseph Rowntree Foundation on its youth research programme and this is the second major project on Connexions-related issues he has carried out forthe Foundation. Liz Britton is Senior Policy and Research Manager at the Centre for Economic and Social Inclusion. She is a specialist in welfare benefits and financial support for 16 and 17 year olds and the author of the Young Persons Handbook, first and second editions. Dr Leslie Hicks is a Research Fellow in the Social Work Research and Development Unit at the University of York. Her research and teaching interests focus on social care and organisations, with special emphasis on services for children and young people who are looked after away from home. Read More Read Less