Melanie J. NortonMelanie J. Norton is head of access and delivery services at the Harvey Cushing/John Hay Whitney Medical Library at Yale University. She has served in several leadership roles including president of the Association of North Carolina Health Sciences Lbrarians, and chair of the MidAtlantic Chapter of the Medical Library Association. She has been a librarian for more than thirty years and has managed staff for over twenty years. Read More Read Less