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Micah Solomon

Micah Solomon

Micah Solomon is one of the world’s leading authorities on customer service, company culture, and the customer experience. He’s a bestselling author, customer service consultant, and popular keynote speaker. Additionally, he’s a fequent contributor to Forbes and has been featured in The Washington Post, The New York Times, Harvard Business Review, as well as on ABC and CBS.

Solomon is a business leader and entrepreneur, and he was an early investor in the technology behind Apple’s Siri. His broad expertise includes the hospitality industry, healthcare (patient experience), AI (artificial intelligence), retail, automotive, manufacturing, technology, banking, finance, nonprofit, and government.

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1.
The Heart of Hospitality23 % NR
The Heart of Hospitality
By: Micah Solomon, Herve Humler
Publisher: Select Books Inc
4.2 (5)
₹1,625
₹1,251
Binding:
Paperback
Release:
09 Apr 2019
Language:
English
International Edition
Ships within 16-18 Days Explain..
Free Shipping in India and low cost Worldwide.
2.
Exceptional Service, Exceptional Profit23 % NR
Exceptional Service, Exceptional Profit
By: Micah Solomon, Leonardo Inghilleri
Publisher: HarperCollins Focus
No Review Yet
₹1,844
₹1,420
Binding:
Paperback
Release:
06 Sep 2022
Language:
English
International Edition
Ships within 12-14 Days Explain..
Free Shipping in India and low cost Worldwide.
3.
Ignore Your Customers (and They'll Go Away)22 % NR
Ignore Your Customers (and They'll Go Away)
By: Micah Solomon
Publisher: HarperCollins Focus
5.0 (7)
₹1,810
₹1,412
Binding:
Paperback
Release:
29 Apr 2021
Language:
English
International Edition
Ships within 16-18 Days Explain..
Free Shipping in India and low cost Worldwide.
4.
Can Your Customer Service Do This?: Create an Anticipatory Customer Experience that Builds Loyalty Forever27 %
Can Your Customer Service Do This?: Create an Anticipatory Customer Experience that Builds Loyalty Forever
By: Micah Solomon
Publisher: McGraw-Hill Education
No Review Yet
₹2,208
₹1,612
Binding:
Hardback
Release:
31 Oct 2023
Language:
English
Available
Ships within 2-4 Days Explain..
5.
Your Customer Is The Star1 % POD/NR
Your Customer Is The Star
By: Micah Solomon
Publisher: Createspace Independent Publishing Platform
No Review Yet
₹783
₹775
Binding:
Paperback
Release:
11 Jul 2015
Language:
English
International Edition
Ships within 12-14 Days Explain..
Free Shipping in India and low cost Worldwide.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
6.
High-Tech, High-Touch Customer Service16 % POD/NR
High-Tech, High-Touch Customer Service
By: Micah Solomon
Publisher: HarperCollins Focus
No Review Yet
₹1,810
₹1,520
Binding:
Paperback
Release:
19 Jun 2018
Language:
English
International Edition
Ships within 16-18 Days Explain..
Free Shipping in India and low cost Worldwide.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
7.
Ignore Your Customers (and They'll Go Away)25 %
Ignore Your Customers (and They'll Go Away)
By: Micah Solomon
Publisher: HarperCollins Focus
5.0 (7)
₹397
₹298
Binding:
Hardback
Release:
20 Feb 2020
Language:
English
Out of Stock
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8.
Exceptional Service, Exceptional Profit53 %
Exceptional Service, Exceptional Profit
By: Micah Solomon, Leonardo Inghilleri
Publisher: HarperCollins Focus
5.0 (7)
₹1,910
₹898
Binding:
Hardback
Release:
07 Apr 2010
Language:
English
Out of Stock
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9.
Can Your Customer Service Do This?: Create an Anticipatory Customer Experience That Builds Loyalty Forever
Can Your Customer Service Do This?: Create an Anticipatory Customer Experience That Builds Loyalty Forever
By: Micah Solomon
Publisher: McGraw-Hill Companies
No Review Yet
₹2,288
Binding:
Digital (delivered electronically)
Release:
03 Oct 2023
Language:
English
Out of Stock
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10.
Ignore Your Customers (and They'll Go Away)
Ignore Your Customers (and They'll Go Away)
By: Micah Solomon
Publisher: HarperCollins Leadership
No Review Yet
₹1,673
Binding:
Digital (delivered electronically)
Release:
14 Jan 2020
Language:
English
Out of Stock
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11.
High-Tech, High-Touch Customer Service
High-Tech, High-Touch Customer Service
By: Micah Solomon
Publisher: Amacom
No Review Yet
₹1,353
Binding:
Digital (delivered electronically)
Release:
26 May 2012
Language:
English
Out of Stock
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12.
The Heart of Hospitality29 %
The Heart of Hospitality
By: Micah Solomon, Herve Humler
Publisher: Select Books Inc
No Review Yet
₹599
₹425
Binding:
Hardback
Release:
11 Oct 2016
Language:
English
Out of Stock
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13.
The Heart of Hospitality
The Heart of Hospitality
By: Herve Humler, Micah Solomon
Publisher: Select Books Inc
No Review Yet
₹813
Binding:
Digital (delivered electronically)
Release:
11 Oct 2016
Language:
English
Out of Stock
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14.
Computer Forensics JumpStart
Computer Forensics JumpStart
By: Diane Barrett, Neil Broom, Micah Solomon
Publisher: John Wiley & Sons Inc
No Review Yet
₹2,621
Binding:
Paperback
Release:
10 Dec 2004
Language:
English
Out of Stock
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15.
Exceptional Service, Exceptional Profit
Exceptional Service, Exceptional Profit
By: Lloyd James, Horst Schulze, Micah Solomon, Leonardo Inghilleri
Publisher: Gildan Media Corporation
No Review Yet
₹2,457
Binding:
CD-Audio
Release:
01 Apr 2014
Language:
English
Out of Stock
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16.
Computer Forensics JumpStart
Computer Forensics JumpStart
By: Diane Barrett, Neil Broom, Micah Solomon
Publisher: John Wiley & Sons Inc
No Review Yet
₹3,131
Binding:
Digital (delivered electronically)
Release:
05 May 2008
Language:
English
Out of Stock
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17.
Computer Forensics JumpStart
Computer Forensics JumpStart
By: Diane Barrett, Neil Broom, Micah Solomon
Publisher: John Wiley & Sons Inc
No Review Yet
₹3,131
Binding:
Digital (delivered electronically)
Release:
14 Jul 2006
Language:
English
Out of Stock
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18.
The Heart of Hospitality Lib/E31 % NR
The Heart of Hospitality Lib/E
By: Micah Solomon, Herve Humler, Kevin T Collins, Herve Hunter
Publisher: Tantor Audio
No Review Yet
₹5,963
₹4,114
Binding:
CD-Audio
Release:
30 Jul 2024
Language:
English
Out of Stock
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19.
The Heart of Hospitality29 % NR
The Heart of Hospitality
By: Micah Solomon, Herve Humler, Kevin T Collins, Herve Hunter
Publisher: Tantor Audio
No Review Yet
₹4,090
₹2,904
Binding:
CD-Audio
Release:
30 Jul 2024
Language:
English
Out of Stock
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20.
The Heart of Hospitality28 % NR
The Heart of Hospitality
By: Micah Solomon, Herve Humler, Kevin T Collins, Herve Hunter
Publisher: Tantor Audio
No Review Yet
₹3,560
₹2,563
Binding:
CD-Audio
Release:
30 Jul 2024
Language:
English
Out of Stock
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