Michael Kunas

Michael KunasMichael Kunas is an ISO/IEC 20000 Lead Auditor and ITSM Consultant with over 15 years' experience in all areas of computer science. He has many years' experience as a worldwide consultant, lecturer and conference speaker on the topic of ISO/IEC 20000and its related frameworks and methods. He has also co-authored a book on Mathcad Software and articles about IT service management, ITIL and ISO/IEC 20000 in Spanish computer newspapers, such as Data TI and Computerworld. Read More Read Less

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Implementación de Calidad de Servicio basado en ISO/IEC 20000 - Guía de Gestión10 % NR
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Release:
28 Jun 2012
Language:
Spanish
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Implementing Service Quality Based on ISO/IEC 2000010 % NR
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Release:
25 Oct 2012
Language:
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Implementierung Von Service-Qualitat Basierend Auf ISO/Iec 2000010 % NR
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Release:
12 Feb 2012
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