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Michael Kunas

Michael KunasMichael Kunas is an ISO/IEC 20000 Lead Auditor and ITSM Consultant with over 15 years’ experience in all areas of computer science. He has many years’ experience as a worldwide consultant, lecturer and conference speaker on the topic of ISO/IEC 20000and its related frameworks and methods. He has also co-authored a book on Mathcad Software and articles about IT service management, ITIL and ISO/IEC 20000 in Spanish computer newspapers, such as Data TI and Computerworld. Read More Read Less

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1.
Implementing Service Quality based on ISO/IEC 200009 % POD/NR
Implementing Service Quality based on ISO/IEC 20000
By: Michael Kunas
Publisher: IT Governance Publishing
No Review Yet
₹2,896
₹2,635
Binding:
Paperback
Release:
25 Oct 2012
Language:
English
International Edition
Ships within 16-18 Days Explain..
Free Shipping in India and low cost Worldwide.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
2.
Implementierung von Service-Qualita basierend auf ISO/IEC 200009 % POD/NR
Implementierung von Service-Qualita basierend auf ISO/IEC 20000
By: Michael Kunas
Publisher: IT Governance Publishing
No Review Yet
₹2,896
₹2,635
Binding:
Paperback
Release:
16 Feb 2012
Language:
German
International Edition
Ships within 16-18 Days Explain..
Free Shipping in India and low cost Worldwide.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
3.
Implementación de Calidad de Servicio basado en ISO/IEC 200009 % POD/NR
Implementación de Calidad de Servicio basado en ISO/IEC 20000
By: Michael Kunas
Publisher: IT Governance Publishing
No Review Yet
₹2,896
₹2,635
Binding:
Paperback
Release:
28 Jun 2012
Language:
Spanish
International Edition
Ships within 16-18 Days Explain..
Free Shipping in India and low cost Worldwide.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
4.
Implementing Service Quality Based on ISO/IEC 20000
Implementing Service Quality Based on ISO/IEC 20000
By: Michael Kunas
Publisher: IT Governance Publishing
No Review Yet
₹2,723
Binding:
Paperback
Release:
10 May 2011
Language:
English
Out of Stock
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5.
Implementing Service Quality Based on ISO/IEC 20000
Implementing Service Quality Based on ISO/IEC 20000
By: Michael Kunas
Publisher: IT Governance Publishing
No Review Yet
₹3,256
Binding:
Digital (delivered electronically)
Release:
10 May 2011
Language:
English
Out of Stock
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6.
Implementierung von Service-Qualita basierend auf ISO/IEC 20000
Implementierung von Service-Qualita basierend auf ISO/IEC 20000
By: Michael Kunas
Publisher: IT Governance Publishing
No Review Yet
₹2,191
Binding:
Digital download
Release:
16 Feb 2012
Language:
German
Out of Stock
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7.
Implementierung von Service-Qualita basierend auf ISO/IEC 20000
Implementierung von Service-Qualita basierend auf ISO/IEC 20000
By: Michael Kunas
Publisher: IT Governance Publishing
No Review Yet
₹2,191
Binding:
Digital download
Release:
16 Feb 2012
Language:
German
Out of Stock
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8.
Implementación de Calidad de Servicio basado en ISO/IEC 20000
Implementación de Calidad de Servicio basado en ISO/IEC 20000
By: Michael Kunas
Publisher: IT Governance Publishing
No Review Yet
₹2,191
Binding:
Digital download
Release:
28 Jun 2012
Language:
Spanish
Out of Stock
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9.
Implementación de Calidad de Servicio basado en ISO/IEC 20000
Implementación de Calidad de Servicio basado en ISO/IEC 20000
By: Michael Kunas
Publisher: IT Governance Publishing
No Review Yet
₹2,191
Binding:
Digital download
Release:
28 Jun 2012
Language:
Spanish
Out of Stock
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10.
Implementing Service Quality based on ISO/IEC 20000
Implementing Service Quality based on ISO/IEC 20000
By: Michael Kunas
Publisher: IT Governance Publishing
No Review Yet
₹2,191
Binding:
Digital download
Release:
25 Oct 2012
Language:
English
Out of Stock
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11.
Implementing Service Quality based on ISO/IEC 20000
Implementing Service Quality based on ISO/IEC 20000
By: Michael Kunas
Publisher: IT Governance Publishing
No Review Yet
₹2,191
Binding:
Digital download
Release:
25 Oct 2012
Language:
English
Out of Stock
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12.
ISO/IEC 20000 Documentation Toolkit
ISO/IEC 20000 Documentation Toolkit
By: Michael Kunas
Publisher: IT Governance Publishing
No Review Yet
₹25,477
Binding:
CD-ROM
Release:
30 Sep 2011
Out of Stock
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