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Mohamed Zaki

Mohamed ZakiMohamed Zaki is Professor at the Institute for Manufacturing, Department of Engineering, University of Cambridge and Deputy Director of Cambridge Service Alliance. He has 100+ publications in highly ranked service management journals, top confrences and practical outlets such as the Harvard Business Review. He has consulted and lectured for over 50 organisations, including Manchester United, Caterpillar and IKEA. He is course leader for the Data-Driven Design for Customer Experience (CX) online course at Cambridge University Press and Assessment. He was awarded the Industry Impact in Services Award by the Cambridge Service Alliance in 2025. Read More Read Less

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1.
Data-Driven Customer Experience Transformation27 %
Publisher: Kogan Page Ltd
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₹4,047
₹2,954
Binding:
Paperback
Release:
03 Apr 2025
Language:
English
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3.
Exploring Service Science36 %
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₹5,499
₹3,519
Binding:
Paperback
Release:
13 Sep 2018
Language:
English
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4.
Data-Driven Customer Experience Transformation33 %
Publisher: Kogan Page Ltd
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₹12,797
₹8,574
Binding:
Hardback
Release:
03 Apr 2025
Language:
English
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5.
Handbook of Service Experience36 %
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₹27,305
₹17,475
Binding:
Hardback
Release:
28 Feb 2025
Language:
English
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6.
Maturation ontogénétique et expression génétique chez Procambarus clarkii5 % NR
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7.
Maturação ontogénica e expressão genética em Procambarus clarkii5 % NR
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₹4,347
₹4,130
Binding:
Paperback
Release:
19 Nov 2025
Language:
Portuguese
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8.
Dojrzewanie ontogeniczne i ekspresja genów u Procambarus clarkii5 % NR
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₹4,347
₹4,130
Binding:
Paperback
Release:
19 Nov 2025
Language:
Polish
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9.
Ontogene Reifung und Genexpression bei Procambarus clarkii5 % NR
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₹4,347
₹4,130
Binding:
Paperback
Release:
19 Nov 2025
Language:
German
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10.
Analisi del segnale elettrocardiografico mediante reti neurali su FPGA13 % NR
Publisher: Edizioni Sapienza
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₹5,440
₹4,733
Binding:
Paperback
Release:
22 Apr 2024
Language:
Italian
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13.
Data-Driven Customer Experience Transformation
Publisher: Kogan Page Ltd
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₹3,472
Binding:
Digital (delivered electronically)
Release:
03 Apr 2025
Language:
English
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14.
Proceedings of the Canadian Society for Civil Engineering Annual Conference 2024, Volume 1537 %
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15.
Proceedings of the Canadian Society for Civil Engineering Annual Conference 2024, Volume 1637 %
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16.
Climate Change Mitigation with Hydrogel in Agriculture
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₹21,354
Binding:
Digital (delivered electronically)
Release:
01 Sep 2023
Language:
English
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17.
Emerging Applications and Implementations of Metal-Organic Frameworks
Publisher: IGI Global
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₹20,503
Binding:
Digital download and online
Release:
18 Mar 2021
Language:
English
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18.
Emerging Applications and Implementations of Metal-Organic Frameworks
Publisher: IGI Global
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₹20,503
Binding:
Digital download and online
Release:
18 Mar 2021
Language:
English
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