Nancy CoxThe author of over two dozen articles on computer applications in publications such as Information Week, Network Computing and Network Administrator. She co-authored the LAN Times Guide to Multimedia Networking (Osborne McGraw-Hill, 1995) and the LANTimes E-Mail Resource Guide (Osborne McGraw-Hill, 1994). She authored Building and Managing a Web Services Team (Van Nostrand Reinhold, 1997) and was the editor of Auerbach's Handbook of Electronic Messaging (1998 and 1999 editions) and Electronic Messaging -- Best Practices (2000 edition). She also served as a Board Member of the Electronic Messaging Association (1995-1996). She holds a BS from the University of Georgia (Magna Cum Laude) and an MBA from the Florida Institute of Technology. Read More Read Less