Oscar TrimboliOscar Trimboli is an experienced speaker, author and mentor with over 30 years' experience working with senior leaders and business owners in professional services, telecommunications and technology organisations. The common challenge in Oscar's role is to lead organisations through significant external change. Oscar has helped thousands of people understand the essence of change-it starts first with the leader and has worked with hundreds of organisations to help make the step from thinking about change to delivering on profitable change for them and their customers. To learn more about Oscar and how he can help you, visit www.oscartrimboli.com To access online references from this book and additional bonus resources for readers of this book, visit www.oscartrimboli.com/2015book Read More Read Less