Peter MorathPeter Morath is an e-business expert with American Management Systems, working on strategy consulting for customer care & billing, customer value management and electronic commerce for telecom operators and financial institutions. He previouly worked for Siemens and Actis on the development of banking software. He is the author of success @e-business which sold over 4000 copies within 6 months of publication.Peter is based in Niedernhausen, Germany. Read More Read Less