Raghu SantanamRaghu Santanam is an Associate Professor of Information Systems and Director of the MSIM Program in the W. P. Carey School of Business at Arizona State University. His current research focuses on consumer related issues in pricing of digital products Health Information Technology, Business Process Change, and Cloud Computing. Dr. Santanam has helped a number of organizations on Information Systems and Business Process related changes. He serves as an Associate Editor for Information Systems Research, Decision Support Systems, Journal of the Association for Information Systems and Journal of Electronic Commerce Research. He is an advisory editor of the Elsevier series on “Handbooks in Information Systems.” He recently served as the Program Co-Chair for Workshop on E-Business, 2009. He facilitated the solutions and implementation work group proceedings in Arizona as part of the National Health Information Security and Privacy Collaboration project. Most recently, Dr. Santanam served as a co-PI on a research study entitled “Electronic Medical Records and Nurse Staffing: Best Practices and Performance Impacts.” This study examined the impact of EMR systems on hospital performance in California State. Read More Read Less