Rich SchiesserRich Schiesser is the best-selling author of IT (Information Technology) Systems Management. The highly acclaimed 2nd edition serves as a technical handbook, management reference guide, and college textbook still in use at numerous universities worldide. He also coauthored the best-selling IT Production Services. For three years he wrote a weekly management column at InformIT.com.In 2016, Rich switched from technical writing to fiction when he wrote Shattered Hearts, a contemporary family saga. 92 HOURS is his fifth book and his first memoir. Rich has degrees in engineering and business administration. He enjoys swimming and recently completed mini triathlons. Rich and his wife Ann reside in Henderson, Nevada. They donate time and resources to their two favorite charities: the Olive Crest home for abandoned and abused children and the OneLegacy organization for organ transplants. Read More Read Less