Richard G NealDr. Richard G. Neal is well qualified to discuss tactics for MAKING GOOD THINGS HAPPEN through the use of negotiations. He has a rich background in education, consulting, and negotiations. For three decades he served as a national consultant on managment and labor relations, and business start-ups. He has presented hundreds of seminars on negotiations, mediation, and arbitration to thousands of management personnel, and his many books on these topics have been read widely. He is the author of more than 100 articles, including such titles as The Fine Art of Delegating, What's That You Say? Attentive Listening Is a Crucial Management Skill, and At Arbitration Hearings, Justice Favors the Well Prepared. For 12 years he was managing editor of Employers Negotiating Service. Dr. Neal has drawn on his many years of negotiations and editing experiences to distill those tactics that can be used successfully by anyone in everyday life. He is also the author of the book Time Wasters, Time Savers, as well as the textbook School Based Management: A Practical Guide to Implementation. His most recent book is Escape to Learning: An Educators Answer to the Public School Crisis. He has taught classes at the elementary and secondary level, as well as adult education and undergraduate and graduate college classes. He served as a seaman in the U.S. Navy and as an officer in the U.S. Air Force Reserves. He and his wife, Frances, now reside in Winston-Salem, N.C. Read More Read Less