S Shajahan S Shajahan, Ph D, is Senior Grade Professor, ICFAI Business School, Chennai. Also a consultant and a prolific writer, Dr Shajahan has contributed more than 30 articles in different journals of national and international repute. He has authored 8textbooks in management. American Biographical Institute, South Carolina, USA has listed Dr Shajahan as one of the most successful academicians, in their millennium edition directory of distinguished leadership in 2000. He is also a founder coordinator of CRM Today Inc. USA, the Indian chapter which links CRM technologies from USA to the Indian companies. He is also associated with TransWorld University, USA & European Case Clearing House for various professional assignments. Read More Read Less
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