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Sarah Cook

Sarah CookSarah Cook is Managing Director of the Stairway Consultancy, customer service specialists. She is the author of The Essential Guide to Employee Engagement, Change Management Excellence, Customer Care Excellene and Practical Benchmarking, all published by Kogan Page. Read More Read Less

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1.
Social Protection as Development Policy2 % POD/NR
Social Protection as Development Policy
By: Naila Kabeer, Sarah Cook
Publisher: Taylor & Francis Ltd
No Review Yet
₹19,608
₹19,216
Binding:
Hardback
Release:
28 Jul 2010
Language:
English
International Edition
Ships within 14-16 Days Explain..
Free Shipping in India and low cost Worldwide.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
2.
Step Into STEAM, Grades K-59 % NR
Step Into STEAM, Grades K-5
By: Sarah B. Bush, Kristin L. Cook
Publisher: SAGE Publications Inc
No Review Yet
₹3,541
₹3,222
Binding:
Paperback
Release:
01 Jul 2019
Language:
English
International Edition
Ships within 18-20 Days Explain..
Free Shipping in India and low cost Worldwide.
3.
Developing, Delivering, and Sustaining School Counseling Practices Through a Culturally Affirming Lens43 % NR
Developing, Delivering, and Sustaining School Counseling Practices Through a Culturally Affirming Lens
By: Eva M. Gibson, Mariama Cook Sandifer, Sarah N. Brant-Rajahn
Publisher: IGI Global
No Review Yet
₹15,593
₹8,888
Binding:
Paperback
Release:
06 May 2022
Language:
English
International Edition
Ships within 14-16 Days Explain..
Free Shipping in India and low cost Worldwide.
4.
Measuring Customer Service Effectiveness48 %
Measuring Customer Service Effectiveness
By: Sarah Cook
Publisher: Taylor & Francis Ltd
No Review Yet
₹7,522
₹3,911
Binding:
Paperback
Release:
06 Mar 2017
Language:
English
Available
Ships within 14-16 Days Explain..
5.
Asian Politics in DevelopmentPOD/NR
Asian Politics in Development
By: Marc Blecher, Robert Benewick, Sarah Cook
Publisher: Taylor & Francis Ltd
No Review Yet
₹7,463
Binding:
Paperback
Release:
01 Mar 2003
Language:
English
International Edition
Ships within 14-16 Days Explain..
Free Shipping in India and low cost Worldwide.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
6.
Complaint Management Excellence25 %
Complaint Management Excellence
By: Sarah Cook
Publisher: Kogan Page Ltd
No Review Yet
₹695
₹521
Binding:
Paperback
Release:
03 May 2012
Language:
English
Available
Ships within 2-4 Days Explain..
7.
Rethinking Curating31 %
Rethinking Curating
By: Steve Dietz, Beryl Graham, Sarah Cook
Publisher: MIT Press Ltd
No Review Yet
₹3,100
₹2,139
Binding:
Paperback
Release:
21 Aug 2015
Language:
English
Available
Ships within 4-6 Days Explain..
8.
Building a High-performance Team8 % POD/NR
Building a High-performance Team
By: Sarah Cook
Publisher: IT Governance Publishing
No Review Yet
₹2,388
₹2,197
Binding:
Paperback
Release:
27 Jan 2009
Language:
English
International Edition
Ships within 10-12 Days Explain..
Free Shipping in India and low cost Worldwide.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
9.
Making a Success of Managing and Working Remotely19 % POD/NR
Making a Success of Managing and Working Remotely
By: Alice White, Sarah Cook
Publisher: IT Governance Publishing
No Review Yet
₹2,362
₹1,913
Binding:
Paperback
Release:
11 Jul 2019
Language:
English
International Edition
Ships within 10-12 Days Explain..
Free Shipping in India and low cost Worldwide.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
10.
How Do You Know If You Are Making a Difference?22 %
How Do You Know If You Are Making a Difference?
By: Ailsa Cook, Sarah Morton
Publisher: Bristol University Press
No Review Yet
₹2,765
₹2,157
Binding:
Paperback
Release:
02 Nov 2022
Language:
English
Available
Ships within 12-14 Days Explain..
11.
Kelly Richardson27 %
Kelly Richardson
By: Alistair Robinson, Emily Stamey, Carmen Victor, Madeleine Kennedy, Sarah Cook
Publisher: Kerber Verlag
No Review Yet
₹4,825
₹3,522
Binding:
Hardback
Release:
15 Jan 2020
Language:
English
Available
Ships within 2-4 Days Explain..
12.
Compendium of Learning and Development Quizzes54 %
Compendium of Learning and Development Quizzes
By: Sarah Cook, Sarah Cook
Publisher: Taylor & Francis Ltd
No Review Yet
₹8,925
₹4,106
Binding:
Hardback
Release:
24 Oct 2003
Language:
English
Available
Ships within 2-4 Days Explain..
13.
Leading the Customer Experience48 %
Leading the Customer Experience
By: Sarah Cook
Publisher: Taylor & Francis Ltd
No Review Yet
₹5,099
₹2,651
Binding:
Hardback
Release:
03 Sep 2015
Language:
English
Available
Ships within 14-16 Days Explain..
14.
The Essential Guide to Employee Engagement28 %
The Essential Guide to Employee Engagement
By: Sarah Cook
Publisher: Kogan Page Ltd
No Review Yet
₹4,427
₹3,187
Binding:
Paperback
Release:
03 Jul 2008
Language:
English
Available
Ships within 12-14 Days Explain..
15.
Customer Service in Your Organisation
Customer Service in Your Organisation
By: Sarah Cook
Publisher: Chartered Institute of Personnel & Development
No Review Yet
₹71,152
Binding:
Loose-leaf
Release:
11 Nov 2008
Language:
English
Available
Ships within 12-14 Days Explain..
16.
Customer Care Excellence38 %
Customer Care Excellence
By: Sarah Cook
Publisher: Kogan Page Ltd
No Review Yet
₹4,427
₹2,745
Binding:
Paperback
Release:
03 Nov 2010
Language:
English
In Stock
Ships within 1-2 Days Explain..
17.
Information31 %
Information
By: Sarah Cook
Publisher: MIT Press Ltd
No Review Yet
₹2,200
₹1,518
Binding:
Paperback
Release:
09 Sep 2016
Language:
English
Available
Ships within 4-6 Days Explain..
18.
Applied Linguistics in Action: A Reader48 %
Applied Linguistics in Action: A Reader
By: Guy Cook, Sarah North
Publisher: Taylor & Francis Ltd
No Review Yet
₹12,367
₹6,431
Binding:
Hardback
Release:
11 Aug 2009
Language:
English
Available
Ships within 14-16 Days Explain..
19.
Applied Linguistics in Action: A Reader
Applied Linguistics in Action: A Reader
By: Guy Cook, Sarah North
Publisher: Taylor & Francis Ltd
No Review Yet
₹2,048
Binding:
Paperback
Release:
07 Aug 2009
Language:
English
Available
Ships within 8-10 Days Explain..
20.
Regulation, Markets and Poverty29 %
Regulation, Markets and Poverty
By: Paul Cook, Sarah Mosedale
Publisher: Edward Elgar Publishing Ltd
No Review Yet
₹4,675
₹3,319
Binding:
Paperback
Release:
29 Feb 2008
Language:
English
Available
Ships within 12-14 Days Explain..
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