Shahriar AkterShahriar Akter, is a Senior Lecturer in the school of Management, Operations & Marketing at the University of Wollongong, Australia. Shahriar received his doctorate from the Australian School of Business, University of New South Wales. As part of hisdoctoral program, Shahriar received his methodological training from Oxford Internet Institute, University of Oxford. He has published in the leading international journals including Information & Management, Electronic Markets, Journal of the American Society for Information Science & Technology, Behaviour & IT, Communication of AIS, Journal of Selected Areas in Communication etc. Shahriar’s research interests include service systems evaluation, big data and business analytics, and complex modelling using PLS. Read More Read Less