Steven ShepardSteven Shepard, Ph.D., is the founder of the Shepard Communications Group and co-founder of the Executive Crash Course Company. He has more than 30 years of experience in the TMT industry and specializes in international issues in technology,with an emphasis on the social implications of technological change, technology infrastructure development, strategy creation, and technical marketing and sales. Dr. Shepard's global clients include major telecommunications manufacturers, service providers, software development firms, multinational corporations, universities, advertising firms, and regulatory bodies. He is the author of Voice Over IP Crash Course and several other books and articles. Read More Read Less