Susan M. HarnettSusan M. Harnett, MLS, AHIP-D, is medical information services librarian at Borland Library, University of Florida, Jacksonville, FL. She received her master of library service from Rutgers University, New Brunswick, NJ. She has been the non-sientific member of the Institutional Animal Care and Use Committee at UF since 2016; she has also served as a voting member of the Institutional Review Board at Naval Medical Center, Portsmouth, VA; and as an ex-officio member of both IRB and IACUC at Eastern Virginia Medical School, Norfolk, VA. She has been a journal column editor and has published several articles on health literacy. Laureen P. Cantwell,MSLIS,is the head of access services & Outreach at Colorado Mesa University’s Tomlinson Library. She oversees their Checkout + Reserves service point and staff, as well as their Resource Sharing/ILL staff. Laureen is currently pursuing a PhD in information science from University at Buffalo – SUNY. She also co-edited Memphis Noir (Akashic Books, 2015) and has published book chapters and articles on topics ranging from MOOCs to curbside pickup services, chat reference to digital badging, and more. Read More Read Less