Susan Ward Susan M. Ward (Ph.D.) is professor of communication studies at Delaware County Community College, where she also serves as the faculty fellow for Quality Matters. Her disciplinary background focuses on rhetoric and persuasion, includng participating in competitive debate. She has been involved in course design for both face-to-face and online courses for more than 20 years and is extensively involved in the community college sections of both the National Communication Association and the Eastern Communication Association. Read More Read Less