Sylvie AlbertSylvie Albert , Doctorate in Business Administration, certified Economic Developer and Human Resource Manager, is Assistant-Professor of Strategy in the Faculty of Management at Laurentian University since 2004, and president of the management consuling firm Planned Approach Inc. since 1997. This is her second book dealing with online communities. Dr. Albert is a researcher and evaluator for selection of the top 7 International Intelligent Community Awards, a member of the council of Ontario Universities, and a former director of two Ontario (Canada) provincial boards on community development dealing with telecommunication innovation. Dr. Albert has acted as project manager and advisor on many telecommunication networks across Canada and has been called upon to assist government in drawing policy and planning for regional telecommunication project development and evaluation. She was also a Municipal Director of Economic Development (1992-1997), and a human resource consultant (1986-1992). Read More Read Less