Terence WilliamsTerence A. Williams is a student of emotional intelligence and has pioneered the implementation of problem-solving skills. Employing emotional intelligence in business situations not only enhances the ability to empathize and pay attention to details it also promotes the ability to focus on problem-solving skills. Some valuable problem-solving skills include brainstorming possibilities, negotiating through issues, offering comparative analyses, and examining both the advantages and disadvantages of particular situations in a thoughtful, engaging, and proactive way. Terence A. Williams is big on allowing for creativity. Since emotional intelligence inherently involves a sense of creativity, those who endeavor the employ emotional intelligence into business situations must be able to demonstrate a willingness to allow and accept creative possibilities. In simpler terms, using creativity means being able to at least consider somewhat unconventional and unorthodox solutions to issues and problems. What about reaching a compromise, Terence has mastered the art on the ultimate goals of emotional intelligence and in his book speaks about this in his book Is Emotional Intelligence Dead? Reaching a compromise without undermining or disrespecting the attitudes and value system of any one individual. In business situations, compromise can be a very effective way to resolve issues and promote overall continued prosperity. Terence looks on these and other examples of some of the different types of emotional intelligence in his book Is Emotional Intelligence Dead?, that can be used in business situations represent only a few ways in which the use of such intelligence can create more meaningful communication, resulting in increased productivity as well as an overall increased sense of community spirit. Read More Read Less