Tim UrsinyTim Ursiny, PhD, is a success coach and the author of The Confidence Plan (Sourcebooks, 2005) and The Coward's Guide to Conflict (Sourcebooks, 2003). Gary DeMoss is the authorof Making the Client Connection (Dearborn, 2004) and The Financial Profssional's Guide to Persuading 1 or 1,000. Read More Read Less
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