Ujjval ShuklaUjjvall Shuklaa is a passionate banking professional, trainer, and writer with over a decade of experience in the Indian retail banking sector. Having spent years working at the grassroots level in bank branches, Ujjvall understands the true pulse offrontline banking - the pressure, the purpose, and the people behind the counters. Through real-life observations, motivational insights, and hands-on training experience, Ujjvall brings this book as a guiding light for bankers, especially those navigating the everyday challenges of branch life. Beyond banking, Ujjvall Shuklaa has a deep interest in human psychology, communication, and personal growth. With a flair for simplifying complex concepts and connecting emotionally with readers, he aims to spark transformation, not just in careers, but in the mindset of every frontline banker. Read More Read Less