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Wirtz Jochen

Wirtz Jochen

44 results found
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1.
Services Marketing People, Technology, Strategy Ninth Edition37 %
Services Marketing People, Technology, Strategy Ninth Edition
By: Jochen Wirtz, Christopher Lovelock
Publisher: World Scientific
No Review Yet
₹1,795
₹1,131
Binding:
Paperback
Release:
01 Jan 2023
Language:
English
Available
Ships within 2-4 Days Explain..
2.
Essentials of Services Marketing
Essentials of Services Marketing
By: Jochen Wirtz, Patricia Chew, Christopher Lovelock
Publisher: Pearson Education Limited
No Review Yet
₹4,276
Binding:
Paperback
Release:
06 May 2022
Language:
English
Available
Ships within 4-6 Days Explain..
3.
Services Marketing: People, Technology, Strategy (Ninth Edition)48 %
Services Marketing: People, Technology, Strategy (Ninth Edition)
By: Jochen Wirtz, Christopher Lovelock, Jochen (Nus, S'pore) Wirtz, Christopher (.) Lovelock, Lovelock, Christopher
Publisher: World Scientific Publishing Company
5.0 (3)
₹5,332
₹2,773
Binding:
Paperback
Release:
29 May 2021
Language:
English
Available
Ships within 1-2 Days Explain..
4.
Intelligent Automation: Welcome to the World of Hyperautomation: Learn How to Harness Artificial Intelligence to Boost Business & Make Our World More Human32 %
Intelligent Automation: Welcome to the World of Hyperautomation: Learn How to Harness Artificial Intelligence to Boost Business & Make Our World More Human
By: Jochen Wirtz, Jochen (Nus, S'pore) Wirtz, Ian Barkin, Pascal Bornet
Publisher: World Scientific Publishing Company
No Review Yet
₹4,272
₹2,905
Binding:
Hardback
Release:
22 Jan 2021
Language:
English
Available
Ships within 2-4 Days Explain..
5.
Intelligent Automation: Welcome To The World Of Hyperautomation: Learn How To Harness Artificial Intelligence To Boost Business & Make Our World More Human27 %
Intelligent Automation: Welcome To The World Of Hyperautomation: Learn How To Harness Artificial Intelligence To Boost Business & Make Our World More Human
By: Pascal Bornet|Ian Barkin|Jochen Wirtz
Publisher: World Scientific (Exclusively distributed by Dev Publishers & Distributors)
No Review Yet
₹1,695
₹1,237
Binding:
Perfect Paperback
Release:
28 Jan 2021
Language:
English
Available
Ships within 4-6 Days Explain..
6.
Essentials of Services Marketing, | Third Edition By Pearson23 %
Essentials of Services Marketing, | Third Edition By Pearson
By: Jayanta Chatterjee, Jochen Wirtz, Christopher Lovelock, Gopal Das , Jochen Wirtz|Christopher Lovelock|Jayanta Chatterjee|Gopal Das
Publisher: Pearson Education
No Review Yet
₹1,010
₹778
Binding:
Paperback
Release:
30 Jun 2019
Language:
English
Available
Ships within 2-4 Days Explain..
7.
Understanding the Role of Business Analytics37 %
Understanding the Role of Business Analytics
By: Hardeep Chahal, Jochen Wirtz, Jeevan Jyoti
Publisher: Springer
No Review Yet
₹9,600
₹6,048
Binding:
Paperback
Release:
19 Jan 2019
Language:
English
Available
Ships within 12-14 Days Explain..
8.
Service Quality and Productivity Management52 %
Service Quality and Productivity Management
By: Jochen Wirtz, Jochen (Nus, S'pore) Wirtz, Jochen (National University Of Singapore, Singapore) Wirtz
Publisher: Ws Professional
No Review Yet
₹1,052
₹505
Binding:
Paperback
Release:
06 Dec 2017
Language:
English
Available
Ships within 2-4 Days Explain..
9.
Managing Customer Relationships and Building Loyalty52 %
Managing Customer Relationships and Building Loyalty
By: Jochen Wirtz, Jochen (Nus, S'pore) Wirtz, Jochen (National University Of Singapore, Singapore) Wirtz
Publisher: Ws Professional
No Review Yet
₹1,052
₹505
Binding:
Paperback
Release:
18 Nov 2017
Language:
English
Available
Ships within 2-4 Days Explain..
10.
Positioning Services in Competitive Markets52 %
Positioning Services in Competitive Markets
By: Jochen Wirtz, Jochen (Nus, S'pore) Wirtz, Jochen (National University Of Singapore, Singapore) Wirtz
Publisher: Ws Professional
No Review Yet
₹1,052
₹505
Binding:
Paperback
Release:
27 Sep 2017
Language:
English
Available
Ships within 2-4 Days Explain..
11.
Developing Service Products and Brands52 %
Developing Service Products and Brands
By: Jochen Wirtz, Jochen (Nus, S'pore) Wirtz, Jochen (National University Of Singapore, Singapore) Wirtz
Publisher: Ws Professional
No Review Yet
₹1,052
₹505
Binding:
Paperback
Release:
30 Sep 2017
Language:
English
Available
Ships within 2-4 Days Explain..
12.
Crafting the Service Environment52 %
Crafting the Service Environment
By: Jochen Wirtz, Jochen (Nus, S'pore) Wirtz, Jochen (National University Of Singapore, Singapore) Wirtz
Publisher: Ws Professional
No Review Yet
₹1,052
₹505
Binding:
Paperback
Release:
04 Nov 2017
Language:
English
Available
Ships within 2-4 Days Explain..
13.
Balancing Capacity and Demand in Service Operations47 %
Balancing Capacity and Demand in Service Operations
By: Jochen Wirtz, Jochen (Nus, S'pore) Wirtz, Jochen (National University Of Singapore, Singapore) Wirtz
Publisher: Ws Professional
No Review Yet
₹886
₹470
Binding:
Paperback
Release:
31 Oct 2017
Language:
English
Available
Ships within 1-2 Days Explain..
14.
Managing People for Service Advantage52 %
Managing People for Service Advantage
By: Jochen Wirtz, Jochen (Nus, S'pore) Wirtz, Jochen (National University Of Singapore, Singapore) Wirtz
Publisher: Ws Professional
No Review Yet
₹1,052
₹505
Binding:
Paperback
Release:
15 Nov 2017
Language:
English
Available
Ships within 2-4 Days Explain..
15.
Pricing Services and Revenue Management52 %
Pricing Services and Revenue Management
By: Jochen Wirtz, Jochen (Nus, S'pore) Wirtz, Jochen (National University Of Singapore, Singapore) Wirtz
Publisher: Ws Professional
No Review Yet
₹1,052
₹505
Binding:
Paperback
Release:
07 Oct 2017
Language:
English
Available
Ships within 2-4 Days Explain..
16.
Understanding Service Consumers47 %
Understanding Service Consumers
By: Jochen Wirtz, Jochen (Nus, S'pore) Wirtz, Jochen (National University Of Singapore, Singapore) Wirtz
Publisher: Ws Professional
No Review Yet
₹886
₹470
Binding:
Paperback
Release:
17 Sep 2017
Language:
English
Available
Ships within 1-2 Days Explain..
17.
Winning in Service Markets: Success Through People, Technology and Strategy
Winning in Service Markets: Success Through People, Technology and Strategy
By: Jochen Wirtz, Jochen (Nus, S'pore) Wirtz, Jochen (National University Of Singapore, Singapore) Wirtz
Publisher: Ws Professional
No Review Yet
₹4,509
Binding:
Hardback
Release:
16 Dec 2016
Language:
English
Available
Ships within 4-6 Days Explain..
18.
Winning in Service Markets: Success Through People, Technology and Strategy
Winning in Service Markets: Success Through People, Technology and Strategy
By: Jochen Wirtz, Jochen (Nus, S'pore) Wirtz, Jochen (National University Of Singapore, Singapore) Wirtz
Publisher: Ws Professional
No Review Yet
₹2,140
Binding:
Paperback
Release:
16 Dec 2016
Language:
English
Available
Ships within 4-6 Days Explain..
19.
Building a World Class Service Organization (Assessment Tool)47 %
Building a World Class Service Organization (Assessment Tool)
By: Jochen Wirtz, Jochen (Nus, S'pore) Wirtz, Jochen (National University Of Singapore, Singapore) Wirtz
Publisher: Ws Professional
No Review Yet
₹886
₹470
Binding:
Paperback
Release:
31 Dec 2017
Language:
English
Available
Ships within 1-2 Days Explain..
20.
Services Marketing: People, Technology, Strategy (Eighth Edition)37 %
Services Marketing: People, Technology, Strategy (Eighth Edition)
By: Christopher H Lovelock, Jochen Wirtz, Christopher H. Lovelock, Christopher Lovelock, Jochen (Nus, S'pore) Wirtz
Publisher: World Scientific Publishing Company
No Review Yet
₹1,695
₹1,068
Binding:
Paperback
Release:
11 Apr 2016
Language:
English
Available
Ships within 2-4 Days Explain..
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