Default Culture Has Met Its Match
After successfully leading her company through a transition as interim CEO, Carolyn earns her appointment as permanent CEO of Phossium. Although she is excited, Carolyn quickly realizes something’s wrong.
Early on, Carolyn recognizes a problem at the company—a very serious problem that threatens its growth and profitability. Carolyn identifies the problem as default culture—the complacency and discontent you’re left with when you stop intentionally generating a positive culture.
But changing the company culture isn’t easy, especially when employees, senior leaders, and even a board member push back. Taking it upon herself to spark change, Carolyn looks to enlist the help of anyone willing to help build a peak performance culture.
Together with other dissidents of the status quo, Carolyn has to find a way to change the company culture from “default” to “peak performance”—no small feat.
In his book Match in the Root Cellar, Chris McGoff—culture guru and bestselling author of The PRIMES—allows you to journey along with Carolyn, a composite character based on real-life people, to learn and see how it’s up to everyone to work through the struggles and find a way to redefine company culture and achieve peak performance.
By the end of Carolyn’s story, you will be equipped to break down that default culture and build a culture of peak performance!
Table of Contents:
Introduction: Two Books, One Goal Part I: Carolyn’s story Meet Carolyn Qualey Meeting with the Board The New CEO Lifeless The Rumor Mill Where Crespo’s Concerned The Land of Oz Dolores A Destructive Force The Right Kind of Feedback Consequences This Is Not What a CEO Does Match in the Root Cellar Naming Culture Seeing the Forest Be Your Word The First Match Be Intentional Acknowledging a Breach Persistence It Takes Guts Never Give Up Feedback Foundation of a Peak Performance Culture The Gathering Laying the Foundation Avoiding “The Trap” You’re Done Here Warning Bells Moral Courage Danger When Things Fall Apart Let’s Hope It’s Not Too Late Third-Order Questions Dissolving the Delusion Possibilities Faulty Parts The Rise of Raj and Walsh Josh Returns Doing What You Know to Be Right In Alignment Daybreak Suppositions The Board Meeting Ten Years Later: Keeping Love Alive Part II: Strike a Match Six Steps to Strike the First Match What is Culture Three Ways of Being Be Your Word Be Intentional Be Persistent Seven Disciplines The Customer Feedback Interconnectedness and Interdependency Possibility Social Contracting Power Moral Courage A Note from the Author Appendix
